Our Guarantees

No Quibble Guarantee
Free Returns
Lowest Prices - Price Match Guarantee
Recommend a Friend
Our Ethics

No Quibble Guarantee

No Quibble Guarantee

If you are not 100% satisfied with any item you have chosen, please keep it with the original packaging, in the condition it was received and call us to arrange a full refund or exchange.

Free Returns

If you are unable to send it back quickly, then don't worry! We will accept it back up to 3 months from when you ordered it (this is reduced to 7 days for sale items as we are trying to clear the warehouse of this stock).

Please send us an email with your details to [email protected] or call 0800 0345 672 to arrange the free return of your items :)

Price Match Guarantee

Even though we are doing everything we can, it is possible that sometimes we may miss something.

That is why we are happy to offer you a price match guarantee - if you find an item in our catalogue or on our website cheaper elsewhere, we will do our best to match that price.

Please call us on 0800 0345 672 with your details, plus the web address of the cheaper item. Once the price is verified, we can continue with your order on the telephone.

Terms and conditions
Item must be identical (same manufacturer, specification etc).
It must be a registered online shop - not auction sites such as ebay, or non-UK sites.
Contact us by phone with evidence of lower price, providing us with the web address and item code of the item to be price-matched.
Item must be in stock and ready for delivery.
We must be able to verify the price.
Items must be non-sale and non-promotional.
Price matching must take place prior to purchase of items - no refund will be given after purchase.
Price matching includes delivery charges.
We are happy to price match every item in our catalogue!

Recommend a Friend

Simply contact us with you you and your friends details, and to say thank you, we will send you and your friend a £5.00 gift voucher.

Simply follow the link below.

Recommend a friend

Our Ethics

Certified Organic, Carbon Neutral and Charitable - We strive for perfection in all of these areas, for the benefit of our customers and of our world.

certified organic carbon neutral Giving to charity